COACHE Contacts & FAQ
Project Leaders
Donald Davison, Vice President for Academic Affairs and Provost
Amy Armenia, Director of Institutional Analytics
The project leaders are coordinating and communicating the survey process, and will ensure the results are 1) central to strategic planning and faculty development initiatives and 2) are used to improve the faculty experience at Rollins. You may also offer them feedback and input on the process at any time.
Faculty Advisors
Faculty members from across the College are currently being recruited to help communicate the value of the survey to faculty colleagues and to ensure the survey findings are both shared and used to lead to appropriate actions. You may also offer them feedback or input to share with the project leaders.
FAQ
What is COACHE?
COACHE is The Collaborative on Academic Careers in Higher Education, a research-practice partnership based in the Harvard Graduate School of Education. COACHE studies the work lives of faculty with a focus on actionable data to support academic administrators. Studies are conducted in partnership with college and university leaders (both faculty and administrative) with an emphasis on using the data collected to improve the academic workplace.
Who will be invited to take the survey?
Current full time faculty who have served for more than one calendar year in CLA, Holt, or Crummer will be invited to take the survey.
What does the survey ask?
The COACHE survey asks faculty about their satisfaction with following:
- teaching, research, and service (ie, time, sense of balance, support / resources, interdisciplinary / collaborative work, advising, faculty mentoring),
- tenure and promotion (ie, culture, clarity of expectations, plans for applying for promotion)
- institutional governance and leadership (ie, mission / priorities, communication & action, satisfaction with specific leaders, shared governance & faculty voice, recognition & appreciation),
- departments (ie, engagement, interactions & satisfaction with colleagues),
- work-life balance,
- recruitment & retention (ie, outside searches & offers, plans & priorities for retention), and
- overall satisfaction with the institution, your department, and the job.
Read the 2020 survey instrument (without custom questions added by Rollins).
Read the 2025 survey instrument (without custom questions added by Rollins).
How long does the survey take? Do we have to complete it in one sitting?
It should take approximately 25 minutes to complete the survey. You may do it in one sitting--or you can save and restart where you left off, or restart from the beginning.
Who will see the survey responses?
Amy Armenia (Rollins College’s Director of Institutional Analytics and designated Data Administrator, who acts as an honest broker of sensitive personnel data swearing responsibility for protecting the identities of respondents) is the only person at Rollins who will have access to the disaggregated data, which will come in a de-identified unit record data file (SPSS format).
Everyone else will see only high-level reports.
How can we be assured that our individual responses won't be identifiable by campus colleagues?
Amy Armenia will prepare an explanation and example of the reporting, so you can see the level of detail that will (and won't) be released to campus.
In addition, most questions (if not all) allowed the participant to choose “not applicable” or “prefer not to answer."
How will the results be used?
Survey results will be used to help Rollins document and understand the issues important to faculty, such as the following:
- how faculty at different career stages experience academic work life at Rollins College,
- how their experiences compare to those of faculty at peer institutions,
- whether experiences differ by rank, tenure status, discipline, gender, or race/ethnicity, and
- what policies or practices are associated with high levels of faculty satisfaction.
Survey results will also be used to act based on the findings. Some issues that emerge may be dealt with swiftly, while others will become opportunities for broad involvement in designing collaborative solutions.
In what form will the campus receive the results?
COACHE delivers the results in two formats.
- A summary PDF report looks at high level results and global questions. See the report here.
- A full digital report disaggregates results by race, gender, rank, tenure status, and discipline.
What's the timeline for the survey administration, reporting, and action?
The COACHE survey will be open from approximately February to early April for faculty to complete. More detail on dates will be announced closer to that time.
How will we know when changes have been made as a result of the survey feedback?
The Project Leaders will be sharing regular updates on post-survey responses and progress. Faculty Advisors were selected in part to ensure the consistency and clarity of these communications. Action Groups and relevant others will be tasked with leading responses to survey and will keep the Leadership Team updated on processes, recommendations, and accomplishments.
What was our response rate?
The overall response rate for Rollins College faculty for the 2020 administration was 62%. The College of Liberal Arts had a 61% response rate, and the Crummer Graduate School of Business's response rate was a 70%.
Click here to view this PDF with a breakdown by group.